Rose of Dubrovnik is committed to protecting privacy of visitors to our website. 

We do not sell, provide, or allow our information to be viewed by any other person other than those employed by Rose of Dubrovnik, or our partners. Our partners also share this stringent approach to the privacy of all our visitors. We collect guests' data in relation to improving our services and capabilities in operating our business for the consumer. We do not sell, provide, or allow our information to be viewed by any other person other than those employed by Rose of Dubrovnik, or partners of Rose of Dubrovnik.
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the web server's logs.
If at any stage enquiring visitors to the Rose of Dubrovnik website would like personal information removed from our database, an email should be sent to our manager Meliha Taslaman.

Information we collect

1. Information you provide to us directly based on your consent

  • Your name
  • Your email address
  • Your date of arrival and departure
  • Your city and country
  • Your phone number

This information is stored in the web server database and kept for future reference.

2. Information collected automatically for server security reasons:

  • Your IP address

This information is purged on monthly basis.

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any information on this website.

Use of your personal information

The above-mentioned information is collected for two purposes:

  • To respond to your requests, inquiries, comments, or concerns.

We use the following third-party sources as data processors:

  • Google Analytics to gather general and aggregated statistics (we do not send any of your information to Google Analytics). Google has its own Privacy Policy, consult it for more details.

Besides the above-mentioned, we also use the following third parties:

  • InMotion Hosting for server colocation and system maintenance (its own Privacy policy)
  • Google Maps for embedding the information on our web pages (they collect your IP address as well and have their Privacy Policies).
  • Typekit for custom fonts (collects your IP address and has its own Privacy Policy)

Updating your information

You can contact us if you need to view, update, change, or delete the above-mentioned information about you.

You can also file a complaint, our Data Protection Officer (DPO) will process your case in 30 days.

Cookies

We don’t store any user information in your browser’s cookies. External services that we use (Google Analytics, Typekit, Google Maps) might store pseudo-anonymised information about you in your browser’s cookies. However, there is no connection between the information we collect from you and those that external services have about you.