To reserve your accommodation go to Booking Procedure

Guests wishing to book accommodation or a holiday with us,  should first notify us via email, to ensure availability at the time of booking. Accommodation will be held for 48 hours to allow notification of payment of deposit. The team do their utmost to avoid disappointment to our guests, however, vacancies can change without further notice, owing to the high demand we experience.

Rose of Dubrovnik does not operate as a travel agency, or real estate agency, but is a Dubrovnik-based and Dubrovnik-focused holiday accommodation booking service . The names of our accommodations remain our property, and otherwise the same properties may be let elsewhere or directly by the owner under different names. Otherwise, the local practice has been confusing to visitors in the past, as dozens of properties in the region can be listed under the same or similar name, such as Mara, Ana, Maria, Kata, etc. Our practice arose in the second year of our trading, when we found guests had difficulty in distinguishing between accommodations with the same or similar names. The apartments are depicted as accurately as possible in photos and on our web-pages.

High season is from April 15th until September 30th.  Rose of Dubrovnik generally operates on two seasons only, high and low seasons. Prices  of accommodation will be influenced by season of booking, length of booking, and number of guests. Many properties  are not let for less than four days, though some may be, with the option of a short-stay surcharge. Extra guests arriving and sleeping over-night in accommodation, will incur a 30% surcharge, and be required to lodge the mandatory Croatian visitors tax.

To Reserve your Accommodation: Our conditions for reservation, including deposit payment, and payment methods are set out at the Booking Procedure , and require a deposit to be paid in advance to secure you booking, in addition to completing our  Booking Form .   Payment is accepted by credit card secure payment via PayWay gateway. The remainder of the payment owing, (which is the total minus deposit) is due at arrival to your accommodation in Dubrovnik. Payable in euro cash. An extra residence tax of 1 euro per day per person.

Special requests and extra services, such as telephone, internet connections, cots, extra cleaning, apartment servicing, or other features stated in the website as available on request, should be requested a minimum two months in advance of arrival. Accommodations, with exceptions, are generally cleaned and serviced every seven days, or between bookings. Some accommodations charge extra for cleaning, and this will be generally advised at the outset. Extra services and cleaning can be negotiated with your host, or with us in advance of arrival.    

Please note  our minimum booking period year round is four nights. High Season Bookings made ahead of season must be for seven nights minimum, but shorter bookings to the four night minimum will be made during season. Occasionally, shorter-stay vacancies will be made available three weeks prior to arrival. Otherwise, several accommodations shown on our website will  stipulate a lengthier minimum booking period.  

Group Bookings: To avoid ambiguity and confusion in lodging payments, we appreciate group payments to be made in one single payment by an elected group representative. Bill-splitting will not be accepted.

Accommodation cancellation policy :

• in advance of 60 days: forfeit 30% deposit total plus incurred bank or credit card charges

• less than 60 days notice: deposit is fully forfeited

• shortening of a booking with less than 60 days notice: penalty of full deposit for cancelled nights

Booking Cancellation by Owners:

It may occur rarely in our experience, that a property owner must cancel a booking (eg: property repairs required urgently etc.). In this instance we will endeavour to advise guests as soon as possible of changes to conditions or a booking, to allow ample time for alternative arrangements to be made. In the event of a cancellation from the owner, we will offer the choice of comparable accommodation, an upgrade if possible, or a prompt and full refund.

Accommodation details at website: We endeavour to regularly update all accommodation details on this website, but there may be a delay in this regard, and all pertinent details should be verified with us at the time of booking or contact. Our policy is also to notify guests of a change in circumstances of their booking, such as nearby noisy construction works, etc. In these circumstances, our intention is to prepare guests for any changes, and to facilitate a satisfactory resolution if possible. The exact address of the accommodation will be provided on booking.

Terminology used on this website is as accurate as we can make it, and given international variations and nuances, we can only try our utmost to clarify whenever requested, and if a particular quality of an accommodation is tantamount to guests' satisfaction, that should be specifically enquired about. In general, private coastal or beach access is generally-speaking against local policy regarding land-ownership. Waterfront will refer to a property that is close to the waters' edge, the distance will be defined, and there will be no building obstructing water views or frontage. Distance to the Old Town refers to the approximate shortest walking or driving distance from the Old Town precinct, which can extend just beyond the actual walls of the Old Town (ie: the East-West banje beach and the Lazareti complex are part of the precinct). Guests should also note the discrepancy in defining bed-sizes (ie: USA and European terminology are not uniformly defined to re King size, Queen size, etc) When in doubt, please seek exact bed measurements.

Tour cancellation policy:  payments will be forfeited on cancellations as follows:

10 - 7 days prior to the tour: 25% of the tour rates
6 - 3 day prior to the tour: 50% of the tour rate
2 - 1 day prior to the tour: 75% of the tour rates
no show: 100% of the tour rate

Otherwise, if tours are cancelled for bad weather or technical difficulties, then a full refund will be made to the guest.

Check-in time is from 3.00pm, and check-out is by 10.00am. Luggage hold is no longer a service we can provide, but is available to the public at Gruz Bus Station, or may be negotiated specifically with your landlord.       Guests arriving to Dubrovnik by their own transport must contact their host in advance of arrival, to finalize arrival time, payment of the remaining rent, and collection of keys.

Cleaning In general, cleaning costs are included with the rental fee, with a few exceptions which are accordingly described in the website. Cleaning during stays is not generally offered, for security reasons, however, a change of bedlinen and towels is provided on the seventh day, unless otherwise arranged.

Accidents, Breakages, & Damages Policy: Guests are responsible for their own safety during their stay at our apartments and villas, and advised to undertake personal travel insurance cover for this reason. On arrival to accommodation, guests are advised, in the event of maintenance and repairs issues, all further enquiries should be directed to the landlord. Payment for breakages and repairs incurred by negligence or accident on the part of the guests will be sought by the landlord or host prior to departure from the accommodation. This office is open for calls from 08:00-20:00 hours weekdays, and 10:00-15:00 hours weekends.

Disabled and health-restricted guests: Please take note that staff and management at Rose of Dubrovnik encourage guests to read through introductory information and our website guide for visitors. Guests are held responsible for their own choices, and our staff will do their best to guide your decision according to the information given to us. Health-restricted guests are often better-advised to choose accommodation away from the steep centre, to avoid as much as possible the many steps of the Old Town, for which it is famous, among other reasons. Accommodations in Gruz, Lapad, and regional towns and islands usually offer relative ease of accessibility, compared to Ploce, Pile, and the Old Town. Gate access into the Old Town is achieved relatively easily by car, cab, bus, or ferry, and once entering the Old Town via Pile or Ploce gates (not the Buza Gate, which demands many steps) , the terrain is more level.

Requirements for Guests' behaviour: Guests staying in private accommodations are requested to observe local customs in respect of noise levels, and minimize disturbances to the surrounding neighbourhood. Guests are requested to  dispose of trash thoughtfully, and handle the accommodation and city facilities with respect. Visitors are also requested to observe local by-laws and laws,  especially in regards of driving laws, zero-alcohol tolerance for drivers, the consumption or sale of illicit substances, and disturbance of the delicate ecology of our precious foreshore. Parking restrictions are strictly observed in Dubrovnik, and guests are strongly advised to check parking conditions carefully. Towing regularly removes offending vehicles to a central depot, where they can be collected after payment of a penalty.

Insurance You are strongly advised to take out adequate travel insurance to cover your visit. We are pleased to advise as required.

Privacy Policy: All guests' details are maintained confidentially, and not sold or distributed to third parties . 

Feedback: Rose of Dubrovnik continues to strive to satisfy the needs of our guests, and we welcome your feedback at any stage of your booking or stay with us. We will also be contacting you after your departure to invite feedback again, and participation in our annual prize.  

Owners and landlords: Renting a property can be negotiated through the manager, Meliha Taslaman, who will arrange inspection, photo-shoot, and discuss terms. All photographs taken by our representatives, and the names allocated to each property is for the sole use of Rose of Dubrovnik for marketing and sales. Neither photos nor the names of properties are permitted to be used in any other context whether online or printed form, without prior written permission from our manager. Generally, we will not accept new properties once season has commenced.

All enquiries regarding our terms and conditions can be forwarded to our manager: Mrs. Meliha Taslaman, Manager, Iva Vojnovica 102, Dubrovnik 20,000, tel/fax: ++385(0)20 412.424 

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